DIY'ers, a word of advice: err on the side of caution when dealing with any stove-related problem.
A simple malfunction could set off an electric shock to anyone who touches the appliance. Before troubleshooting any issue, please always make sure to kill the power completely and use a multimeter to make sure no part is charged before touching.
Look for teardown videos of your specific stove model if you need to take anything apart to complete a basic diagnosis. Watching these videos ahead of time will help you familiarize with your appliance. From there, dissecting the problem and putting your machine back together will not be a challenge.
Most of the time, by googling your model and problem, with a quick search you have an idea of some of the possible causes. Your next step is to do the process of elimination as best as you can.
While we don't recommend replacing any significant parts yourself, by completing a little diagnosis yourself you can get an idea on the costliness of the repair. If you're lucky, you will discover you just need to replace a fuse, wire or similar small part.
Not to worry, diagnosis from an established appliance repair company is available at no charge to you. You do not have to go the DIY route if you feel uncomfortable with doing it yourself.
This work is best left in the hands of someone with many years of experience. Worst case scenario you don't get a repair because the problem is too severe and costly to fix, meaning you might pay a service call fee. But, it's better to be safe than sorry and you definitely don't want to replace the wrong part!
Let's go over some cleaning tips for anyone that owns a stove with a glass surface top. Firstly, the most important thing is to remember that the surface must be cool before you try to clean it. Next, remember that using a bunch of a cleaner solution can do more harm than good. Sometimes a simple mixture of vinegar and baking soda, left to sit for a few minutes, can do more good than an expensive specialty cleaner. Further, the material that's used to clean the stovetop will play a big role in the results. Microfiber cloths are recommended.
Tracy Appliance Repair Professionals